Parent Care Blog
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The Importance of Reliability in Home Health Care Services

In New York, the number of elderly people is rising steadily. Many of them don’t want to go to nursing facilities. Instead, they prefer to stay in their Brooklyn, Manhattan, the Bronx, or Queens homes. In this post, we’ll explore the importance of reliability in home health care services and discuss how agencies make sure patients across all boroughs experience high-quality care.

The Importance of Reliability in Home Health Care Services in New York 

Home health care is a service that allows elderly and disabled people to receive high-quality medical care in their own homes. Instead of going to a nursing facility, they keep living in their familiar environment and receive regular visits from a home health aide. They get help with tasks like cooking, taking their medication, taking care of the house, showering or bathing, and using the bathroom.

Reliability is of crucial importance because service users are often vulnerable. They struggle with basic Activities of Daily Living. If they don’t receive daily visits from competent home health aides, they can’t live comfortably. That’s why the best nursing agencies coordinate care with the patient’s other healthcare professionals. That way, the elderly or disabled person’s needs are consistently met.

The Importance of a Personalized and Consistent Service 

Reliability doesn’t just mean regular visits and competent care. Instead, it also includes personalization and consistency. Many service users don’t have regular social contact because their families live far away, so they feel isolated and lonely. Daily visits by a home health aide are an important part of their routine. At Parent Care, we always take the patient’s individual needs into consideration.

When possible, we assign them the same home health aide for many weeks or months, so they can get to know the person and build up a connection. We also offer companion care, a service that involves social visits. Companion caregivers chat with patients, read to them, help them with housework, take them on outings, or play games with them. This provides patients with vital social support and improves their mental health and quality of life.

What Do Agencies Do to Improve Reliability? 

In Brooklyn, Manhattan, the Bronx, and Queens, you can get home health services through reputable agencies. This is almost always the best solution because agencies are more consistent and reliable than individual caregivers. They employ a diverse team of nurses and aides, so your elderly or disabled loved one will never have to go without high-quality care.

The best agencies vet new applicants and only employ people who are properly qualified and suitable for the job. Companies like Parent Care offer their aides ongoing training opportunities and use advanced software to ensure a reliable service. They also coordinate care, so all healthcare professionals can work together as a team to provide the best possible service.

Carefully Vet New Applicants 

Not everyone can become a home health aide with us. Before accepting new applicants, we check that they have fulfilled all the requirements during their home health aide course. They have to complete at least 75 hours of classroom and practical training, so they understand the demands of this job. Additionally, they have to undergo a criminal background check and a physical examination.

Because home health care is a demanding job, candidates have to be strong enough to lift heavy objects and push wheelchairs. They also need good mental health and the ability to adapt to various challenging situations. We also interview each applicant to make sure they are a good fit for our agency. We only work with people who are caring, friendly, and patient.

Offer Ongoing Training Opportunities 

Home health care is a rapidly evolving field. Every year, new tools and devices are developed to help homebound patients live healthier and happier lives. That’s why we offer all our health aides ongoing training opportunities. During our courses, they learn how to incorporate new concepts and products into their routines.

Additionally, they learn soft skills like communication, teamwork, stress management, and decision-making. In particular, we emphasize organization because it helps to improve reliability. When our aides develop good time-keeping skills, the consistency of their services increases dramatically.

Making Sure All the Systems Are Working 

In recent years, home health aide jobs have become more complex and challenging. Because there are more and more service users, aides often have to visit a range of patients every day, and they have to understand many medical conditions. Most agencies no longer keep paper records, so aides must also be able to use apps and software.

At Parent Care, we use high-quality programs that speed up and personalize our services. We provide training to all our employees, so they can effectively use our software. This helps them to provide a consistent and reliable service and interact with patients’ other caregivers. Whenever there is a problem with our program, we resolve it as quickly as possible, so our services aren’t impacted.

Coordinating Care 

Providing reliable care is almost impossible without care coordination. If a patient with multiple health conditions has several doctors, therapists, and aides, they must all communicate to make sure the person’s needs are met. At Parent Care, we emphasize good communication because we understand that patients need a coordinated approach.

We start by assessing each person’s health concerns. Then, we determine which of their needs aren’t currently met and how we can provide them with the necessary care. As time goes by, we encourage the entire team to communicate regularly. That way, the aides, doctors, nurses, and therapists are updated as soon as there is a change in the patient’s condition or needs.

How to Find Reliable Caregivers in Brooklyn, Manhattan, the Bronx, or Queens 

Have you had a bad experience with New York home health care services in the past? Have you struggled to find someone to reliably take care of your elderly or disabled loved one? Finding excellent caregivers can be tricky, especially if the patient in question has special requirements or needs several visits per day. The best way to find a high-quality home health aide is to contact an agency like Parent Care.

We employ only the best caregivers, so you can be sure that you’ll have a great experience with us. If you run into an issue or would like to access our additional services, you can simply call our offices. Our admin staff will be more than happy to help you.

Who Qualifies for Home Health Care? 

We accept patients who qualify for Medicaid. The best way to find out whether you or your loved one is a good candidate is to reach out to us. We can review your situation and let you know whether you’re eligible. If so, we’ll help you with the enrollment process.

Typically, the patients we serve have trouble with the Activities of Daily Living or the Instrumental Activities of Daily Living. This means that they can no longer feed themselves, maintain good personal hygiene, go shopping, take their medications without assistance, clean their homes, or use phones.

Reliability is one of the most important qualities of a good home health care services agency in New York. Brooklyn, Manhattan, the Bronx, and Queens residents need consistent, high-quality care that allows them to remain comfortable in their own homes. Get in touch with us at Parent Care to find out more about our services. Aside from home care, we also offer care planning, coordination, and companion services. 

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